Track My Order

Your package is on its happy way

Check the latest delivery status of your KnittingFur order and get support whenever your parcel needs a little extra attention.

Track your delivery

View My Orders Track via Logistic Partner Get Delivery Help

Already received a shipping email? Open the tracking link inside your dispatch confirmation for the fastest live courier updates.

Order Journey

From our store to your door

Order Confirmed

Your order is received and we begin preparing your pet's new favourites.

Packed With Care

Items checked and packed carefully for safe dispatch.

On Its Way

Once shipped, your confirmation email includes the tracking link.

Delivered

Your package arrives ready for walks, naps and stylish moments.

Delivery Support

Need help locating your order?

Our team can assist with delayed parcels, missing tracking updates and delivery questions.

Have your order details readyOrder number and the email you used at checkout.

Allow tracking to updateCourier tracking may take up to 24 hours to appear after dispatch.

Contact our teamWe'll help you understand the latest delivery status.

Contact Support

Quick Answers

Tracking FAQs

Where do I find my tracking link?

It's in your shipping confirmation email, sent once your package leaves for delivery.

Why is tracking not updating yet?

After dispatch it can take up to 24 hours for courier scans and new tracking information to appear.

My order says delivered but is missing.

Check with household members, neighbours or reception first. If you still can't locate it, contact our support team within 48 hours.

Can I change my address after shipping?

Address changes aren't possible once an order has shipped. Please contact us immediately for assistance.

KnittingFur Care

Here for every delivery step

For shipping concerns, tracking questions or anything else — our team is one message away.