Terms of service

Last updated: May 26, 2026

Welcome to KnittingFur. These Terms of Service govern your use of our website, products and services. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and any related policies referenced on our website.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not use our website or services.

Overview

This website is operated by KnittingFur. Throughout the site, the terms “we”, “us” and “our” refer to KnittingFur. We offer this website, including all information, tools, products and services available from this site, conditioned upon your acceptance of these Terms, policies and notices.

Any new features or tools added to our store shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell products and services to you.

Contents

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province or place of residence, or that you are the age of majority and have given consent for your minor dependents to use this website.

You may not use our products or website for any illegal or unauthorized purpose. You may not violate any applicable laws, including copyright laws, while using our services.

You must not transmit viruses, worms, malware or any destructive code. A breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment card information, may be transferred over networks and adapted to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any website contact through which the Service is provided without our express written permission.

3. Accuracy, Completeness and Timeliness of Information

Information on this website is provided for general information only. We are not responsible if information made available on this site is inaccurate, incomplete or not current. You should not rely solely on this information when making decisions without checking more complete or timely sources.

This site may contain historical information provided for reference only. We reserve the right to modify the contents of this website at any time, but we are not obligated to update all information. You are responsible for monitoring changes to our website.

4. Modifications to the Service and Prices

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products, Services and Pet Safety

Certain products or services may be available exclusively online and may be available only in limited quantities. Returns or exchanges are subject to our Refund Policy.

We make every effort to display product colors and images accurately. However, we cannot guarantee that your device will display every color accurately.

We reserve the right to limit sales of our products or services to any person, geographic region or jurisdiction. We may limit product quantities, change product descriptions or pricing, or discontinue products at any time without notice. Any offer made on this website is void where prohibited.

We do not warrant that any products, services or information purchased or obtained by you will meet your expectations, except where rights or warranties cannot be excluded under applicable law.

Pet Product Safety

Pet owners are responsible for selecting the correct product size, checking proper fit and condition before use, and supervising pets appropriately while products are being used.

  • Never place a collar or harness on your pet if it is too tight or too loose.
  • Always supervise your pet appropriately when using our products.
  • If your dog is an excessive puller, consider using a suitable harness or using a collar only as an accessory where appropriate.
  • Keep your dog on a lead in public areas and places where off-leash activity is not permitted.
  • Never use a faulty, damaged or broken collar, harness, leash or accessory on your pet.
  • Check sizing information before purchasing and confirm fit before use.
  • Inspect products regularly and stop use immediately if damage is found.

To the maximum extent permitted by applicable law, KnittingFur is not responsible for loss or damage caused by misuse, improper sizing, inadequate supervision, failure to inspect products or use of a damaged product.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household or order, including orders associated with the same customer account, payment method, billing address or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information. You agree to promptly update your information so that we can complete transactions and contact you when required.

7. Optional Tools

We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available” without warranties, representations or endorsement.

Your use of optional third-party tools is entirely at your own risk and discretion. You should review and accept the terms provided by the relevant third-party provider before using those tools.

New services, features, tools or resources offered through our website in the future shall also be subject to these Terms.

Certain content, products and services available through our website may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating third-party content, websites, products or services, and we do not warrant their accuracy or reliability. Please carefully review third-party policies before engaging in any transaction with a third party.

Complaints, claims or questions regarding third-party products or services should be directed to the relevant third party.

9. User Comments, Feedback and Other Submissions

If you submit comments, creative ideas, suggestions, proposals, contest entries or other materials to us, you agree that we may edit, copy, publish, distribute, translate and otherwise use such submissions in any medium, without restriction, unless prohibited by law.

We are under no obligation to keep comments confidential, pay compensation for comments or respond to comments.

We may monitor, edit or remove content that we determine is unlawful, offensive, defamatory, obscene, threatening, objectionable or in violation of intellectual property rights or these Terms.

You agree that your comments will not violate the rights of any third party, contain unlawful or abusive material, include malware or mislead us or others about their origin. You are responsible for the accuracy and legality of your submissions.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally, our website or Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct errors, update information or cancel orders if information in the Service is inaccurate, at any time without prior notice, including after you have submitted an order.

We undertake no obligation to update, amend or clarify information except as required by law.

12. Prohibited Uses

You are prohibited from using our website or its content:

  • For any unlawful purpose.
  • To encourage others to perform unlawful acts.
  • To violate any applicable laws, regulations or ordinances.
  • To infringe our intellectual property rights or those of others.
  • To harass, abuse, insult, harm, defame, threaten or discriminate against others.
  • To submit false or misleading information.
  • To transmit viruses, malware or harmful code.
  • To collect or track personal information of others without authority.
  • To spam, phish, crawl, scrape or otherwise misuse the website.
  • For any obscene or immoral purpose.
  • To interfere with or circumvent security features of the website or Service.

We reserve the right to terminate your use of the Service or related website for violating any prohibited use.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that results obtained through the Service will be accurate or reliable.

You agree that we may remove or cancel the Service at any time without notice. Your use of, or inability to use, the Service is at your sole risk.

Except as expressly stated by us or required by applicable law, the Service and all products and services delivered through it are provided “as is” and “as available”, without warranties or conditions of any kind, express or implied.

To the maximum extent permitted by applicable law, KnittingFur and its directors, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages, including lost profits, lost revenue, lost savings, loss of data or replacement costs arising from your use of the Service or any products purchased through the Service.

In jurisdictions where certain limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless KnittingFur and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms, any incorporated policy, any applicable law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and any unenforceable portion shall be deemed severed from these Terms without affecting the remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred before termination shall survive termination of this agreement.

These Terms remain effective unless terminated by you or us. You may terminate these Terms by ceasing to use our website and services.

If we believe that you have failed to comply with these Terms, we may terminate this agreement without notice and may deny you access to our Services. You remain liable for amounts due up to and including the date of termination.

17. Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted on our website, constitute the entire agreement between you and us regarding your use of the Service and supersede prior agreements, communications or proposals.

18. Governing Law

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of India, subject to any mandatory consumer rights that apply to you.

19. Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of our website or Service after changes are posted constitutes acceptance of those changes.

20. Text Marketing and Notifications

If you subscribe to text marketing notifications, you agree to receive recurring automated marketing messages and shopping cart reminder messages at the phone number you provide. Message frequency may vary. Consent is not a condition of purchase.

You may unsubscribe from SMS messages at any time by replying STOP, CANCEL, QUIT, END or UNSUBSCRIBE to any mobile message received from us. You may receive one confirmation message confirming your opt-out request.

21. Contact Information

Questions about these Terms of Service should be sent to: info@knittingfur.com.

You may also review our: Privacy Policy | Refund Policy | Shipping Policy