Shipping policy

At KnittingFur, every order is prepared with care and sent with the hope of reaching you and your pet as smoothly as possible.

We offer free shipping within India on prepaid orders. Once your order is placed, delivery generally takes 3-4 working days, depending on your location and courier service availability.

Delivery Across India

We work with trusted logistics partners to deliver your KnittingFur order across India. While we aim to reach as many locations as possible, some delivery addresses may fall outside the service area of our courier partners.

If your address is not currently serviceable, our team may contact you to help find the best available solution for your order.

Shipping Delays

We always do our best to have your parcel delivered within the expected time. However, delivery may occasionally take longer during festivals, public holidays, adverse weather, courier disruptions, remote-location delivery or other circumstances outside our reasonable control.

If a delay occurs, we appreciate your patience while we work with our delivery partners to help your order reach you safely.

Tracking Your Order

Once your order has been shipped and tracking details are available, you can follow its progress using the information shared with your order confirmation or dispatch update.

You can also visit our Track My Order page for delivery guidance and support.

Please Check Your Address

Before completing your order, please make sure your shipping address, email address and phone number are complete and accurate. Incorrect or incomplete delivery details may cause delays.

If you need to correct your address after placing an order, please contact us as soon as possible. Once an order has been shipped, changes may no longer be possible.

Need Help With Delivery?

If your order is delayed or you need help with shipping information, our team is here to assist you.

Please contact us at info@knittingfur.com with your order number and the email address used at checkout.